Capabilities Performance Management | Program Evaluation Simulation Modeling | Statistical Modeling | Survey Analysis Customer Profiling | Relocation & Economic Development Program Evaluation The overall goal of our evaluation studies is to assess the effectiveness and efficiency of programs sponsored by government agencies at federal, state, and local levels. The evaluations require an assessment of statutes and regulations, program outcomes and measures, relationships to other programs, and changes needed to improve the program. Our methodology includes: interviewing stakeholders; reviewing extensive literature; analyzing administrative records as well as external data; conducting a national survey of program participants and (if needed) program non-participants. We collaborate or team with the National Academy of Public Administration (NAPA) in some of these studies. We conduct Congressionally-mandated evaluation studies for government agencies to determine if the agency programs meet the statutory intent, desired outcomes, and expectations of program participants, legislators, and program officials. These studies provide an independent assessment as required by the Office of Management and Budget’s Program Assessment Rating Tool (PART) process. We typically present the results of Congressionally-mandated studies to the stakeholders including OMB, GAO, and the Congressional Staff as well as the Program officials. Our program evaluation studies accomplish or support several objectives: 1. Measure the impact of products or services on customers or clients. 2. Increase efficiency (and decrease cost) by improving delivery mechanisms. 3. Verify what the program is doing and what you think the program is doing. 4. Verify or develop program goals; then determine whether it meets its goals and develop program measures which will assist in knowing if it has met its goals or not. 5. Produce valid comparisons between your program and other programs.